Paul M Croton-On-Hudson , NY December 21, 2020 Appliance: Whirlpool Refrigerator GC3SHAXVQ01 Ice dispenser no longer dispensing ice While this should have been a relatively simple replacement of the ice bucket coupling and auger motor drive shaft, there were a couple of unexpected complications. First, the screw holding the coupling was absolutely fused into the auger. The screw head was easily stripped while trying to remove the coupling. Being that you have to somehow keep the auger from turning while trying to remove a screw with considerable force, I had to remove the auger and put it on my workbench's vise. But the screw was so tightly bound to the auger thread, it broke the screw extractor! So I wound up buying a new auger and coupling screw, and had to re-assemble the entire ice bucket. The second problem was the auger motor drive shaft could not be easily removed because of ice build-up in the shaft sleeve. This was odd as the shaft could actually turn when the motor was engaged, but evidently there was ice buildup within the shaft that made it impossible to pull the shaft out from the top. So I removed the auger motor so that I could tap the shaft up from the bottom gently, with a ball peen hammer and a long screwdriver. I could have defrosted the entire freezer but gently tapping up worked, eventually getting the shaft up high enough to where I could pull it out the rest of the way from the top. I then used the new shaft to scrape the ice off of the walls of that inner sleeve. Surprising how much came out. So... if you've had your fridge for a few years, be prepared for the little things like stuck and frozen parts! It took about 3 different orders to get parts I didn't expect to need but in the end, it's fixed and works like new now. Read More... 12 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Nut Drivers, Pliers, Screwdrivers, Socket Set
Leonard P Sebastian , FL April 21, 2017 The ice dispenser would not work the motor turned but no ice came out. I replaced the drive shaft, coupling and seal and now it works well. The videos were a big help. Read More... 54 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Pliers, Screwdrivers, Socket Set
Kenneth C Massapequa Park , NY September 19, 2014 Appliance: Whirlpool Refrigerator ED2KHAXVT01 Ice bucket/crushing motor would run but ice auger wasn't turning Discovered the long motor shaft end was stripped at the coupling under the ice bucket. I ordered the replacement parts utilizing the diagram provided by AppliancePartsPros.com. The parts came quickly and I had it fixed in about half and hour. (note) Would have been faster if I remembered how to put the crushing blades back together before I took it apart. But affter a few tries, and further looking at the blade lettering on the websites photo's, I was able to determine C was first on top thru A being the bottom blade. My ice dispenser works like new now. Read More... 45 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Nut Drivers, Screwdrivers
Scott B Indio , CA October 30, 2014 Ice maker was not crushing ice When you pressed the ice maker you could hear the motor but it would not crush the ice, I ordered the shaft and teh spring, but it still would not work, we looked at the motor and the spot where the shaft fits was stripped. I ordered the new motor, and that was it. Both types of ice. Read More... 15 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Nut Drivers, Screwdrivers
Timothy O Longwood , FL January 11, 2016 Appliance: Model KITCHEN AID Ice maker auger drive shaft was slipping Added a new shaft as the old shaft had worn down...........works perfect now. Thank you Easy fix ....no more than 10 mins. Read More... 15 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Nut Drivers