Thomas H Idaho Falls , ID July 07, 2015 Appliance: Model KITCHENAID 8 YEARS OLD OR SO Clogged at the chopper assembly strange noisehopper assembly broken Looked at Dishwasher. Scratched head and armpit. Told wife I would fix, not repariman. Wife skeptical - shook head. Found schematic on web. Found YouTube video of guy repairing same DW model. Disassembled. Diagnosed problem. Chopper assembly welded in place by water scale -broke removing. Potty mouth. Ordered parts. Waited for parts. Washed dishes by hand. Wife doing ok. Parts arrived (in only a day or two!!! Fed Ex for 7 bucks!! Great deal). Put on nasty t-shirt, baggy shorts. Leaned over to fix DW. Showed butt crack. Wife rolled eyes, left room. Sweated, scraped knuckle, took break, made sandwich, checked out SportsCenter. Dropped screw down hole near the motor. Potty mouth. Wife shaking head. Jumped in car. Acquired Coke, bag of Funyuns. Harbor Freight Tools - acquired telescopic magnetic screw-go-getter-thingey (and other cool stuff I didn't need). Arrived home. Retrieved screw - magnetic thingey rocked!!! . Scrubbed disassembled area with Vinegar. Installed new chopper assembly and protector. Reassembled. Turned on DW. Purred like first car - cherry 1968 Camaro. Showed wife fixed dishwasher. Flexed biceps, stuck out chest, sucked in stomach - baggy shorts dropped to ankles. Wife laughed. (ok, kidding). Presented new silverware basket to wife. (Bottom of old one worn out - silverware would fall through). Obtained hug from wife. That night, dinner, hugs, kisses. Life is good. "Weekend Warrior - Kickin' Butt, Takin' Names" Read More... 25 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Pliers, Screwdrivers
Richard B Buffalo , NY February 05, 2017 Bottom if silverware basket broken out Replaced with new silverware basket. Simple fix. Had to also swap out small basket cover. That is not included with replacement basket. Easy enough. Read More... 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Don H Madison , WI November 16, 2019 Appliance: KitchenAid Undercounter Dishwasher KUDC03IVBL3 Silverware tray had holes in it The new tray arrived broken. The wine voucher I believe knocked a hole of that size at the end of it. I called and talked with a wonderful woman who heard my story. A new tray arrived the next day and is working fine. Thanks for your excellent customer service. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Janette M Beech Mountain , NC July 10, 2015 The silverware basket was broken in several places and limited the amount of utensils that could be put in the machine Ordered a replacement basket. Had previously ordered parts for another appliance and service was exceptional! Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Carl S Blountville , TN March 21, 2015 Needed new silverware basket One phone call, got knowledgeable help, received part quickly, I am a happy customer. Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes