Whirlpool 280187 Washer Drain Pump Assembly OEM Part

I have a 12 year old Kenmore Elite washer. One day, suddenly, I heard a grinding noise and the washer abruptly stopped. I called a repair service and was told it could be the bearings in the drum of this front-load washer, or it could be the washer's drain pump, which automatically shuts down when the drain pump fails. The repairman said, if it is the drum, it wasn't worth fixing for the age of this washer. It would cost $85 for him to come out and diagnose the problem, then if I decide to fix it, the cost of repair would be additional parts & labor. The total cost for the repair for a drain pump, including initial visit, would be over $350. I took the cheaper route and attempted to replace the drain pump myself. If couldn't fix it, I would junk the washer and buy a new one. I figure the repairman's visit would cost as much as the part. So, I went online and found AppliancePartsPros.com. Three things convinced me to purchase from them: I could return the drain pump if it didn't fix the problem; the helpful video convinced me it was a doable project even for someone like me with limited mechanical skills; and when speaking to customer service, the representative was helpful and friendly. Well, I can tell you that it was a success story. The part came within the week after I ordered it. It wasn't difficult to change out the drain pump assembly (took about an hour), and the old washer is firing on all cylinders (hopefully!) again. So, for you DIYers, if your washer suddenly stops, and if it's not the belt or bearings, check out the drain pump. Sometimes it is as simple as a small sock that got out of the drum in the spin cycle and is clogging the pump. In my case, it was a worn out drain pump.

I first removed then catch on the pump housing and found it was full of a collection of 13 year old solidified detergent and other junk (including 5 coins incrusted in the junk). I then cleaned the trap and replaced it back in the pump housing. I ran the washer several times and still got the error 2 out of 3 times. I then ordered the replacement pump from Appliance Parts Pros. The pump arrived in 2 days. Yeah! I had previously watched the video on how to replace the washer pump. Unplug the washer and shut off the water. Remove the bottom cover by unscrewing the 3- T-20 screws. Flip up the power connector cover and remove the power connector. At this point, get a towel and place it close to the hoses connection before you remove the first hose. Use channel lock pliers to remove the hose clamps on the pump. Expect a rush of water out of the first hose you remove from the pump. I found a shorter handle channel lock pliers worked better to get in position to remove the hose clamps. My pump had a #2 philips head screw in the front of the base holding it in the washer. Removing it I was able to remove the old pump. I had to use the smaller rubber bushings on the back of the pump to fit my washer. On the front of the pump, I had to remove the bushing an use the grommet and brass bushing. I was then able to install the new pump. Make sure the bushings on the back of the pump are correctly inserted in the holes in the washer. Reinstall the hoses, the power connector and then the bottom cover and you are done. Congratulations. I did a tear down of the old pump. The impeller was partially worn away and would wobble and jam on the pump housing. Definitely a bad pump.

I have a Kenmore front loading washing machine (model 110.42822201). Using the great information I found on Appliancepartspro.com, I confirmed that I needed a new pump assembly. I ordered a new pump from the site. I then found a possible cause for the pump failure was a high build up of nasty "gunk" in the drain hoses. While waiting for the ordered pump to arrive, I removed the black rubber drain bellows containing the ball check valve going to the inlet of the pump, the drain hose going from the output of the pump to the plastic elbow going to the discharge outlet on the back of the washer, and finally the black discharge hose outside of the washing machine to carry the waste water to the sewer. Using a three foot length of small chain with an old rag wired to one end, I managed to feed it through several times to clean all the nasty "gunk" out of the drain hoses. The check ball was really coated in a big blob of nasty slime. No wonder the pump failed trying to push water out of the hoses. The pump arrived earlier than scheduled. Additional rubber parts were included for my model and installation was easy after viewing the pump installation video conviently posted on the Appliancepartspros.com site. The washer worked perfectly after I reinstalled the hoses and both top and lower bottom front panels I removed for the repair. I think I should be good for another 10 years of washing. I am a very pleased customer with the technical advice posted here, the do itself videos, and the availability of parts for my appliance. My wife has now done about 15 loads of laundry since the repair and no issues with SUD or "F" error codes.

Whirlpool Duet Washer quit spinning, was getting the suds alarm, then the F2 fault code. Called the neighborhood appliance fix-it guy. He looked at it for a minute or so and decided we needed to spend $1200 on a new washing machine, said the motor was going out, and they were really expensive. Kinda got the same story on the ice dispenser on our refrigerator a few years back, which is how I found Appliance Parts Pro to begin with. Repaired that one for under a $100. Not long after, the Samsung Authorized Repairman wanted $250 for an oven element + service call + labor and told us it was going to take 10+ days to get it. Was the week before Thanksgiving, not an option! Repaired that one for under $150 w/shipping, and had it up and running 8 days faster than the factory service rep figured he could get the part. Therefore I told the wife not to go rushing out buying a new washer until I looked at it. I had hoped to avoid the learning curve, but it was not to be, again. After going through a whole lot more than necessary to diagnose the problem, I determined the machine was NOT DRAINING, motor the local appliance repair retard was hearing, was the stuck drain pump motor. If you want to verify, pull the cover on the trap, front of the drain pump, and drain the water out of the machine. Everything works great up until it's supposed to drain the washer and spin, and it can't, if it's the pump, then it quits and starts throwing fault codes again. I got my pump, watched the DIY Video, simpler and easier than I expected. Have the optional drawers under our machines, used an aluminum turkey roasting pan to drain the pump in. If you pop it loose, there is just enough hose to get to the front edge of the machine. My machine had a wiring harness stretched across the front of the machine, in front of the pump, elected to squeeze the little tabs on the backside of the clips that hold it, pop it loose, and get it out of my way. Honestly took longer to drain the pump, than it did to take the machine apart and remove the pump. That part was almost scary. The hose on the back end of the pump is a bit of a pain as noted above. Was almost ready to go to the barn in search of a hose clamp, when in it popped in place. The other hose was simple and easy. Can't say enough good about Appliance Parts Pro. Always a pleasure doing business with these guys. Never had a problem with parts, always promptly shipped, and the videos always make the repair so simple it boggles the mind. Job took maybe 15 minutes, needed a plier, and I used metric socket on my cordless 1/4" impact.

Washer stopped mid-cycle. When I attempted to resume, there was a continuous clicking noise. I couldn't cancel the cycle after restarting it, and had to unplug the washer. At first I thought the belt that turns the basket had broken or slipped off, and that the clicking was a loose belt slapping around. I learned how to activate the diagnostic cycle, and everything seemed to work (including the basket spinning). So I started a load of clothes, and the failure repeated as before. Info online suggested the problem might be that it was failing to drain. I cleaned out external drain hose, but it was clear. I cleaned out the debris filter just before the drain pump. A couple items were in there, but not enough to explain the problem. I concluded the pump itself had failed. I found a video on Appliance Parts Pros' YouTube channel showing how to replace the drain pump motor on a similar but newer model. There were a lot of steps just to get access to the motor. At first, I didn't have much success finding specific information for my model. I couldn't even access my washer's model number because it's on a tag behind the door, and the washer refused to unlock the door since it was unable to drain. The model number shown in my manual didn't seem to match anything online. (Sears-Kenmore Elite HE3 front loading washer model 110.461970205515.) To clean out the drain pump filter, I had removed a panel from the front. So I could see the drain pump assembly (confirming that mine was much easier to access than the ones in the newer models I'd seen in the repair videos). Using a camera with a flash, I was able to capture the part number stamped on the pump assembly. That was almost an exact match for the one on the APP website. Based on the photos, it was clearly the same part. The product page led me to the correct repair video. I ordered the part. It arrived quickly (even though I'd chosen the standard shipping). The instruction sheet was missing, but the customer service folks sent me a PDF right away. It turns out I didn't actually need it because the APP video was comprehensive. Taking my time, I replaced it in about an hour. I just needed a Torx screwdriver and a pair of pliers to squeeze the hose clamps. I had a small LED working that helped me see what I was doing. I tested with the diagnostic program (which exercises all the main functions in just a few minutes). Right now, the clothes that had been locked inside for several days are being washed again. This was totally worth doing. Even if we decide to replace the washer in the near future, I like having the time to shop around rather than buy something just because we need it now.