Vivian for Model Number Thermador PCS366US XLO burners on our Thermador PCS366US cooktop are not working. If the other burners (the ones that are working) are turned on, can get sparking on the XLO burners. Replaced the potentiometers and simmer controller module but the XLO burners still don't work. Also, this created a new issue - the red light goes on when NO burners are lit. This did not happen before - the red light only lights when a burner is lit. Does this mean the spark module needs replacing? Two of the other 4 burners are working, other two are not - ignition the problem as all 4 burners can be lit manually so gas is going to all 4 of these burners. Parts for this model cooktop are not easy to get. We need new spark electrodes and the ones most places are selling DO NOT FIT our model - ceramic body too fat to fit in the burner plate hole. Looking forward to getting the cooktop fixed so more than just 2 burners can be used. Thanks in advance for your help.
Answer Vivian, The most likely cause for the XLO burners to not work would be a faulty spark module which is part number 00753257. Read More... Answered by AppliancePartsPros.com | Tuesday, January 6, 2015