Carlos for Model Number PRG364GDUS/01 The far left knob that controls the rear burner is loose. The burners on the left light fine but neither work on XLO simmer. Thermador tech was here looking at something else, and although he didn't open up the range, said I would need a new potentiometer assembly, but that the parts were no longer available. Can you please advise the correct parts that need to be ordered? From what I can see it would be the Switch Resistor Potentiometer (422748), but not sure what else? Would that alone fix the loose knob or does the valve stem also have to replaced?
Answer Carlos, The part number for the potentiometer will be 00422748 and for the knob issue sounds like just the knob but take the knob off and make sure that the shaft is loose. Read More... Answered by AppliancePartsPros.com | Thursday, April 19, 2018