Quang August 11, 2024 for Model Number PCS484GG Per your answer to my previous question, I had the simmer module repaired. But now, the on light indicator is lit while all the nobs are in the off position. I think the next step isfor me to replace the pots according to your answer to others. Please send the instruction of how to remove the front panel. Thanks.
1 Answer Hello Quang, thank you for contacting APP, You will need to disconnect the unit from power, remove the grates, disassemble the star burners, and remove them. Then you should be able to remove the spill trays and have access to the Simmer Control and various other components. The Front Control Panel is not removed for accessing any components, but you should see the brackets and screws that hold it in place once the spill trays are removed. Read More...
Quang July 28, 2024 for Model Number PCS484GG Both left burners have no sparks or gas. Which part should I test and replace firs?. Please send the instruction of how to remove the front control panel. Thanks
1 Answer Hello Quang, thank you for contacting APP, If you are not getting gas or spark on the left burners the Simmer Control 00422882 has likely failed or is not receiving 120 volts AC at the Line connection on the Simmer Control due to a wiring issue. To access this component you will need to disconnect the unit from power, remove the grates, and disassemble the star burners and remove them. Then you should be able to remove the spill trays and have access to the Simmer Control and various other components. The Front Control Panel is not removed for accessing any components, but you should see the brackets and screws that hold it in place once the spill trays are removed. Read More...
Brett April 18, 2024 for Model Number PSC486GDZS My 2 left burners (w/ simmer) stopped working. There is no spark and no gas flow from either of them. The blue on-indicator light on the front panel stays on whether the knob is turned off or on. Wondering if I should replace both the simmer control and the potentiometers. Are there any other items that might cause these symptoms?
1 Answer Brett, With the unit igniters not working then potentiometers and the simmer control would be the right things to replace. Read More...
Rick D March 23, 2023 for Model Number PD484GGE The Xlo burner has no spark. I replaced the burner igniter but still not working. I have two pontentiometers but can't figure out how to take off the front panel to get at the pontentiometers
1 Answer Rick, We have sent you an email with instructions to gain access thru the top and front. Read More...
Brent October 11, 2022 for Model Number SGSX365ZS 82040584nb My two burners on the left suddenly stopped. I understand the kit is no longer available to fix. Are there parts to make it a regular burner (non-simmer)?
1 Answer Brent, Thanks for the question!!! Unfortunately, the manufacturer does not have a procedure for making those burners regular. We can only recommend usages within the manufacturer's recommendations. Read More...
Michael September 06, 2022 for Model Number prd366eg Both of my X-Lo simmer burners stopped working suddenly. There is no spark and no gas flow from either of them. Is there a way to determine if it's one (or both) of the potentiometers or the simmer controller? And is the simmer controller available? I couldn't seem to find it on here. Are there any other items that might cause these symptoms? Thanks
1 Answer Hello Michael, You will most likely need to replace the simmer control 00422882. If this part has never been replaced, the original potentiometers 00422748 are not compatible with this part so they will also need to be replaced. This board 00619016 could also be the culprit, but there is no test recommended by the manufacturer to determine which is the case. I'm sorry but this part 00422882 has been discontinued by the manufacturer and no satisfactory substitutions have been provided. Thank you for your patience and understanding in this matter. Read More...
Ernie February 06, 2022 for Model Number Thermador RDSS30VRS Ser# 20020116 Hi can you tell me if the new Potentiometers that came out in 2005 422748 or 422749 will work in my range that had #497235 kit and I believe potentiometer 189816 or 189817. The Bulletin that came out in 2005 states that if you have a serial number below 9706 or above 9707 (the first 4 digits on mine are 2002) The above potentiometers will work. The left front burner sparks but does not put out gas or light. All others including the back simmer burner work fine. I can send you a pic of the mod & ser # tag. People seemed to be confused with this number. Thanks.
1 Answer Ernie, the potentiometer kit 00497235 would be used with the model and serial provided. Unfortunately, this kit has been discontinued by the manufacturer and is no longer available. Read More...
E December 12, 2021 for Model Number Thermador RDSS30RS cooktop Does the part 00422748 work on both the simmer (XLO) and regular burners? What's the difference between 00422748 and 00422749 ? Thanks,
1 Answer E, The potentiometers are for the simmer burners and the regular burners will use ignition switches. We do not have information on the differences between the potentiometers but they are for different units. Read More...
Walter January 18, 2021 for Model Number Thermador PRG304US My left, rear burner ignites and works but only for several minutes. After approximately 10 minutes, the flame and gas flow will stop. The igniter will start clicking but without gas, of course, there isn't a flame. If I wait maybe 30 to 45 minutes, gas flow is back allowing me to use the burner but again only for several minutes. I also notice after about 30 minutes of oven use, the burner, when turned on, will click but without any gas flow. Is it possible the problem I have with a part or parts is heat related causing this malfunction? Any ideas as to what parts I might need to correct this issue?
1 Answer Walter, based on the information provided, either the solenoid valve 00411253 or the simmer controller 00422882 has failed. With access to the simmer controller at the bottom of the range, the burner would need to be turned on until it shuts off on its own. Once it shuts off, the controller would need to be tested for 10VDC from the terminal Sol 2 to the terminal Sol 2 Return. If there is 10VDC, the solenoid valve has failed. If there is not, the simmer controller has failed. Read More...
Pete December 09, 2020 for Model Number PRG304US The 2 burners on the left side of my range won't light. I have spark but no gas. From what i've read, I can be the POTENTIOMETER. I see that this part has been discontinues. Are there any other parts that could work? Pete
1 Answer Pete, This Part has been discontinued by the manufacturer & is no longer available. No alternate or substitute part has been recommended by the manufacturer. We are sorry for any inconvenience. Read More...