Answer Tammy, It is possible that you received a faulty control board. You will want to check at the main control board with the unit set to broil between the broil and L1 to see if there is 240 vac. If there is not then check the broil element to make sure that it is good. If there is then the issue would be the control board. Read More... Answered by AppliancePartsPros.com | Monday, October 13, 2014