Customer Questions and Answers for Dual Surface Element by Frigidaire

This dual surface element restores steady, selectable heat to a cooking zone on your electric range or cooktop. It provides two heating areas in one burner position so you can match heat output to small or larger cookware.

• Heats cookware by energizing the inner ring alone or both inner and outer rings together
• Helps resolve issues such as a surface burner not heating, only one ring heating, or intermittent/uneven heat
• Replaces a cracked, blistered, or visibly damaged element to restore reliable performance

• Disconnect power at the breaker and allow the cooktop to cool completely before servicing
• Access the element from beneath the cooktop; photograph wire locations for reference
• Carefully transfer any brackets, clips, or attached limiter from the original element if required
• Avoid touching the element surface; secure all connections and test both inner and dual settings after reassembly