Perry for Model Number GSS20iepaww I am at my wit's end. I have a GE side by side with ice and water in the door. Several weeks ago I noticed that the refrigerator side was warm, so I knew from prior experience to pull the defroster cover and see if it was iced up. It was, so I replaced the defroster heater, and everything seemed good for a while. Now, just the other day, I noticed that the refrigerator was getting warm again, so I defrosted it again, and on advice found here and from my repairman, I replaced the motherboard. It almost immediately iced up again. I then took the damper door cover off, and noticed that it never moved, so I ordered a new damper door assembly, and installed it. It still appears to never open or close on its own! The weird thing is, if I disconnect the damper door connection, and gently open it, the freezer temperature goes down, and the refrigerator goes down to the point of freezing, like 24 degrees F. Do I need to replace the encoder control, try another mother board $$$$, or just giver up???!!!!
Answer Hello Perry. You need to use the instruction sheet and see if the number 2 wire needs to be cut on your model. Read More... Answered by AppliancePartsPros.com | Tuesday, October 28, 2014