Rob August 17, 2021 I have a GE side by side model GSS20IEPCWW The evap fan would not run I replaced it and it runs fine My problem now is the compressor and evap fan will not cut off unless the encoder board is turned to the off position or it goes into defrost .I have changed the Thermisters and main board no change . Does this sound like a bad encoder board ? Also if I unplug the encoder board the compressor and evap motor will still run is this normal ? Coils seems to be all frosted Freezer goes down to zero and FF in the mid 30s but will not cut off .
1 Answer Rob, The encoder board will be just for setting the temps and will not have an effect on the unit shutting off. Based on the symptoms of your refrigerator, the unit would have to be shutting off due to the temps being correct. If the unit was running all the time then the temperatures would be either so lo that everything in the unit would be freezing or they would be too high which would be caused by either a defrost or sealed system issue, in which case neither of these things apply. Read More...
Rob August 17, 2021 for Model Number GSS20IEPCWW I have a GE side by side model GSS20IEPCWW The evap fan would not run I replaced it and it runs fine My problem now is the compressor and evap fan will not cut off unless the encoder board is turned to the off position or it goes into defrost .I have changed the Thermisters and main board no change . Does this sound like a bad encoder board ? Also if I unplug the encoder board the compressor and evap motor will still run is this normal ?
1 Answer Rob, the temperature in the refrigerator and the freezer would need to be checked using a thermometer. If the temperature does not reach the set temp, the freezer evaporator would need to be checked to identify if there is a light frost coating on the entire evaporator or if there is only a partial covering. If there is only a partial covering, there is a sealed system failure that would require a freon-certified technician to properly diagnose and repair it. Read More...
Ali June 29, 2021 for Model Number eventalchemy@gmail.com Hello, What does this GE finest achievement do? The so called board encoder (Part Number: AP3140371) ? I am afraid that this pile of garbage must be nothing but simply the defrost timer or timer or whatever they want to call it. I just want to buy the defrost timer for GE fridge model # GSS22UFPDWW Of course no such thing as the word timer comes up anywhere for this curse of corporation on the masses. They have successfuly removed the word along with perhaps they don't make it anymore either. I don't know. Need help. Thank you so much.
1 Answer Ali, The encoder board is essentially your temperature control board and has nothing to do with the defrost. This unit does not have a defrost timer because it incorporates an automatic defrost control which is part of the main control board WR55X10942C. Read More...
Oscar September 25, 2020 for Model Number No tag to be found on the frig its a GE side by side. Had a power surge after that frig didn't get cold anymore, I have HVAC back ground so everything works when plugged in accept the compressor. So I unplugged the compressor and put a Three n One directly to the compressor it works just fine and gets very cold. Could the problem be the main board or the encoder board????
1 Answer Oscar, as a Three in One relay was installed and the power supply is coming from the control, this would indicate a failure with either the compressor drawing too many amps or the original overload/start failing. Read More...
Dan August 10, 2019 for Model Number GSH25JFRFCC The refrigerator gets the freezer to -8 and continues to run. If I turn the temp control knob to 2 from 5 the compressor will stop running. Is the temperature control bad. How do I check it? Have changed all three thermistors, temperature thermostat, and heater. Only things left is the main board and temp. control board. Defroster does cycle.
1 Answer Dan, unfortunately, there is not a testing procedure for the temperature control assembly WR55X10399. However, based on the information provided, since the compressor will stop operating when the temp control is adjusted, it sounds like the issue would be with the temp control. If there was an issue with the main control registering the temperature readings of the thermistors, then adjusting the temp control would not influence the compressor. The most likely situation is that the temp control is not sending the proper data signal and is causing the main control to attempt to achieve colder temperatures than necessary. Read More...
Jack K April 15, 2018 for Model Number GSL25JFPABS Refrigerator side is to warm @ 50. Freezer side is fine . damper door is always closed . I have replaced the main control board and all 3 thermistors , as unit was not running at all when I first came upon it . Also tested the defrost heater for continuity ,it tested good Both evaporator AND condenser fan motors are good. . Damper door still will not open , I can open it manually , but it will close shortly after . how do I test damper door and or the control for the damper door ?
1 Answer Jack, This issue will most likely be caused by the damper if there is no issue with the defrost assembly. The part number for the damper would be WR09X10050. Read More...
Diego November 21, 2017 for Model Number GSS25SGMDBS I have GE side by side fridge that is not cooling. I replace the defrost thermostat and heater, the compressor and fan are working but still it does not cool.
1 Answer Diego, If the evaporator coils are impacted with ice then either the thermistor or the main control board will be the issue with the unit. If there is very little frost pattern on the coils then this will be a sealed system issue and will need service. Read More...
Darrell June 08, 2017 for Model Number HSS25IFMBWW I have a Hotpoint model HSS25IFMBWW side by side. The freezer works fine (-0) but the refrigerator side stays at about 38-40F whether I set the control knob to 5 (mid setting) or 9 (coldest). The coils are cleaned, damper door is working,and everything else I've read online points at the cold control for this problem, but the encoder (part WR55X10150 (AP3140371) seems to be the only approximation of a cold control on this unit. I've also read that this temp issue (staying around 38-40F in the frige section) seems to be a problem in general for GE refrigerators. Is this a problem with the encoder? Or just normal operations for this brand? Thanks
1 Answer Darrell, You will want to check the resistance of the thermistor in the unit to make sure that there is proper resistance. At 36 degrees the resistance should be 14.4K ohms of resistance. If this checks ok then the encoder would most likely be the issue. Read More...
Jeff October 20, 2016 for Model Number HSS25GFPAWW I HAVE A HOTPOINT SIDE BY SIDE THE FREZZER IS FINE. COMPRESSOR ,FANS EVERYTHIG SEEMS TO BE IN ORDER. THE FRIDGE IS STILL WARM SO I HAVE NARROWED IT DOWN TO EITHER THE ENCODER BOARD OR THE DAMPER & THERMISTER ASM. WOULD YOU BE ABLE TO TELL ME HOW TO TEST THEM
1 Answer Hello Jeff. Access the damper and see if it is open. If not, then you will need to test fro power to the damper. If there is power there, then the damper is bad. If there is no power, then the board is bad. As for the thermistor, you will need to test it for resistance. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Steve August 01, 2016 for Model Number HSS25GFPAWW I have replaced all parts except encoder and followed directions on main control board all everything is working but refrigerator or freezer will not cool at all temperature control will turn unit off or on but no cooling and have had freon checked it is fine!
1 Answer Hello Steve. If your compressor has power to it but does not run and cool, you will need to replace the compressor on the unit. Read More...