Darrell for Model Number HSS25IFMBWW I have a Hotpoint model HSS25IFMBWW side by side. The freezer works fine (-0) but the refrigerator side stays at about 38-40F whether I set the control knob to 5 (mid setting) or 9 (coldest). The coils are cleaned, damper door is working,and everything else I've read online points at the cold control for this problem, but the encoder (part WR55X10150 (AP3140371) seems to be the only approximation of a cold control on this unit. I've also read that this temp issue (staying around 38-40F in the frige section) seems to be a problem in general for GE refrigerators. Is this a problem with the encoder? Or just normal operations for this brand? Thanks
Answer Darrell, You will want to check the resistance of the thermistor in the unit to make sure that there is proper resistance. At 36 degrees the resistance should be 14.4K ohms of resistance. If this checks ok then the encoder would most likely be the issue. Read More... Answered by AppliancePartsPros.com | Wednesday, June 14, 2017