Rob for Model Number GSS20IEPCWW I have a GE side by side model GSS20IEPCWW The evap fan would not run I replaced it and it runs fine My problem now is the compressor and evap fan will not cut off unless the encoder board is turned to the off position or it goes into defrost .I have changed the Thermisters and main board no change . Does this sound like a bad encoder board ? Also if I unplug the encoder board the compressor and evap motor will still run is this normal ?
Answer Rob, the temperature in the refrigerator and the freezer would need to be checked using a thermometer. If the temperature does not reach the set temp, the freezer evaporator would need to be checked to identify if there is a light frost coating on the entire evaporator or if there is only a partial covering. If there is only a partial covering, there is a sealed system failure that would require a freon-certified technician to properly diagnose and repair it. Read More... Answered by AppliancePartsPros.com | Tuesday, August 17, 2021