Scott for Model Number gss201epaww My freezer only gets to 28°F. There is frost on the back wall of the freezer. I was told to change the board assembly?
Answer Hello Scott, The most common issue on this design unit is the defrost heater assembly WR51X10101. If this doesn't take care of the issue, you will need to check the defrost thermostat WR50X10068. If this isn't the issue, change the evaporator temperature sensor WR55X10025 and the main board WR55X10942C. You will have to defrost the unit with a hair dryer to rid the unit of any frost build-up because the defrost circuit can only defrost the amount of frost build-up between defrost cycles. It cannot melt away a major ice build-up. GSS20IEPAWW Read More... Answered by AppliancePartsPros.com | Monday, July 9, 2012