Nikki for Model Number TFX20KLL I ordered 2 refrigerator parts from y’all last week and received them right away. The gasket- (part # WR24X463) was the wrong size and it is supposed to be arriving shortly. (Order # 4279343) The problem I’m having is with the cam door riser-(part # WR2X4901). It looks like on your parts "list" page there are plastic and or metal ones? There is nowhere to specify in the ordering process-which one is preferred. I (unfortunately) received a plastic one and it is already disintegrating. Tiny black pieces all on the floor under the door. I also (mistakingly) thought I’d be getting 2 in the package. I’d like someone to contact me or just send me 2 metal cam risers for my GE model TFX20KLL (fresh-food-side) refrigerator door.
Answer Nikki, Unfortunately there are no metal cam risers that are designed for this model of refrigerator. The cam riser that you received was just for the piece that was on the door. It may be beneficial if you were to get the lower hinge assembly which has the lower and upper cam for the unit. This way the parts match up and will work properly. The part number for the hinge is WR13X10020. Read More... Answered by AppliancePartsPros.com | Friday, April 25, 2014