John for Model Number DPSB619ED2WW Only one of my heating coils heats up. When I switch the power connector wire the one that wasn't working heats up and the one that was working doesn't. All thermostats have continuity. It appears that the grey wire from the control panel to the inner heat coil is the culprit. Please advise. Thanks - John
Answer John, You'll need to be careful and run a "live " voltage test at the control board. Disconnect the gray wire from terminal #10 on the control board, Start the dryer on any heat cycle and temperature. Take the meter probe and touch one probe on the #10 terminal and the other probe to chassis ground. You should have a reading of 110-120 VAC , if the"inner coil" relay is closing and operating properly. If there's No voltage, check the black wire on terminal #9, for 110-120 VAC to chassis ground, if there's no voltage, the black jumper wire is broken from the "J" terminal to the #9 terminal on the control board.If there's voltage on terminal #10 Then the gray wire is broken and will need to be repaired or replaced. If there's no voltage on terminal #10, but you have voltage on terminal #9, the relay has failed and you'll need to replace the control board WE4M296 . Good Luck and Thanks Read More... Answered by AppliancePartsPros.com | Thursday, May 31, 2012