Gary for Model Number GSS25WGTGWW My side-by-side was working perfectly except for a frozen water dispenser. After unplugging the refrigerator and allowing it to thaw overnight, I plugged it back in and the set temperatures are correct (0 and 37) but the actual temp doesn't seem to work. It started out displaying 0, 69, and never changed, even though the temperature dropped as expected. I unplugged it and, after a few minutes plugged it back in and the display temp is 0, 43, and, again, didn't change, even though the actual temp was measured at -5 and 34. I did have the display panel and dispenser housing out for a bit while it was initially thawing to clean the dispenser area. I reset the power one more time and got a temperature of 0 and 39 versus an actual temp of -5 and 34.
Answer Gary, You will want to test the thermistors on the unit to make sure that they are good. If the unit is set for -5 in the freezer compartment then the resistance should be 48.4K ohms. Set at 39 in refrigerator should read approximately 12.7K ohms. Read More... Answered by AppliancePartsPros.com | Tuesday, February 19, 2019