Jen for Model Number HSS25GFPH WW We have both the refrigerator and freezer set to the lowest setting. The freezer is -6 degrees and is freezing the water dispenser. At first the water used to freeze only once in a while. Now it freezes within a few hours of clearing it. What is likely to be the problem?
Answer Hello Jen. Based on the information you provided, it sounds like the unit needs a dispenser heater kit WR49X10173 installed into the unit. Read More... Answered by AppliancePartsPros.com | Monday, March 25, 2013