Customer Questions and Answers for Refrigerator Temperature Sensor by Ge

Tom, If both the refrigerator and freezer are not cooling then you will want to check to make sure that the condenser fan motor is operational. If it is not it will cause compressor to overheat and shut down. If this checks ok then you will want to pull the rear cover of the freezer compartment to check to the frost pattern. If there is no frost pattern but the compressor is running then the issue would be either a restricted or leaking sealed system which will need to be determined where the fault is in the system. This will be the case if there is not a full frost pattern on the evaporator coils.