Michael, for Model Number DLG8388WM I replaced all drum rollers about 6 months ago. When dryer first starts it makes a rumbling sound but after its been running it sounds normal. Today after drying a load all I get is a hum and the drum does not rotate. I tried leaving it empty, taped the door button down and turned it on and still got a hum but started the drum by hand and it rotated. As soon as I put some wet towels in and tried to get it to spin it sounded like the belt was sliding around the drum. I'd like your opinion before I purchase new rollers and this time I'll purchase real ones from you and not aftermarket knock offs.
Answer Michael, It does sound like this issue could be with the drum roller but could be a issue with the motor being weak. It would be recommended to check the rollers first. Read More... Answered by AppliancePartsPros.com | Thursday, March 24, 2016