Sparkyd1 for Model Number wm3001hra *****Need help!! Super challenge******* I have a 5-yr old wm3001hra LG front load washer that is having a balance issue. When it first starts to spin at lower rpm cycles, it sounds terribly out of balance at first making a thump-thump-thump noise as the tub assembly contacts the front panel. It then evens out and spins properly. I have replaced the drum bearings/seal, spider arm and all three shocks with no effect - the drum seems to rotate fine within the tub assembly. The washer is very level on a concrete floor where it has been since day 1. It is very clean and kept in great shape with no apparent signs of hardware failure. There are no errors or out-of balance messages from the control panel. When you look at the tub assembly from the top or rear during the cycles, you can see it lunges forward toward the front panel for the first lower rpm spins before settling out at higher speeds. I need to find out what could possibly be causing this especially with the parts I've replaced. Any help would be greatly appreciated.
Answer Sparky, There are 2 springs at the top of the drum, make sure that they are in the proper position. If not then this will be the issue. Read More... Answered by AppliancePartsPros.com | Tuesday, December 30, 2014