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Customer Questions and Answers for Sensor Assembly by Lg

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Manufacturer Part
4.89 (64)
By: Lg
Part Number: OEM17020158
Manufacturer Part Number: 6501FA2462E

Questions & Answers

For Lg Sensor Assembly (Part Number: OEM17020158)

Mikr for Model Number Wm2277hw lg front loader washer

Keep getting UE code on final spin.so far replaced lid switch,hall sensor an still same result. Now I even took plastic casing off front half of the drum an found a metal brick layer plum line tool in the rubber hose that drains the water from tub to pump.it wasn't there before I took the casing off the drum but was there after moving washer around an tsking apart multiple times.so now im waiting on a new drain line to come because that put a whole in it after weight from the tub was off the springs an shock absorbers. But I don't think the little plum line tool was the original cause of the UE code because thst tool was last seen 3 years ago lmso so it's been setting in there a long time.water drained fine washer is level ,legs are not wobbly at all etc. Like I said lid switch I did 1st sense that was a little broke. After thst I did hall sensor on stator that didn't make a difference. Once the drain line gets here in a day or 2 I'll put it on to see if the tool was the cause but like I said it's been there for years. Last thing I'm thinking is vibration sensor to finally get it to stop throwing UE code. Any info or guidance ??

1 Answer

Mike,
UE error means the load is unbalanced. This can happen if the load is too small, or too large, or if you are not washing like items to keep it balanced. If these are not the causes you could have an issue with the springs or shocks or the machine may not be level. It could also be a weak foundation (floor). Once the foreign item and damage have been repaired I would start with these issues.

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1 Answer

Micah, Thanks for asking!!! I do not see that as a correct part for your model. The parts diagram does not show that sensor. You may want to contact the tech you had out.

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1 Answer

Fernando, The "UE" error code in the display indicates an off balanced load. The "bE" in the diagnostics mode indicates a problem in the 4811ER3001A / 4811ER3001A Off Balance Sensor/Bracket. Make sure the washer is level and on solid flooring, check the "shocks" then check the wiring and connections to the sensor assembly. Replace the sensor assembly if all's OK.

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1 Answer

Jeff,

With the unit working in diagnostics but not in the normal use then this will be a issue with the main control board.

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1 Answer

Danny,

Unfortunately we do not have any information on this unit to be able to assist with your question.

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1 Answer

Denise, " our new program displays uE, which is not an error. “uE” (small “u” / upper case E”) indicates the washer is attempting to balance the load up to 3 times if necessary. A “uE” indicator will alternate with the time display. After 3 attempts to balance, error code (UE) will display. When there is an unbalanced load, the washer will try and redistribute the load by refilling the washer with a necessary amount of water. This action is not a rinse, but is an attempt by the machine to balance the load." Recheck and make sure the washer is level in both directions and the feet are on solid floor/footing. The run the washer through a rise/spin cycle and check for proper high spin speed. If the problem persists then check the wiring and replace the RPS sensor on the motor stator.

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1 Answer

Kanna,

This unit appears to be a unit that is manufactured for use outside of the United States and we would not have any technical information on this unit.

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1 Answer

Ron,

The part number listed 6501FA2462E has unfortunately been discontinued by the manufacturer with no suitable replacement available. This would be for the original and the substitution part. Also when looking up this part for your model, it does not show that this is a sensor that is located on your unit.

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1 Answer

Hello WD14312RD! The model given is an international model and unfortunately, we do not have any parts information available. Sorry!

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Sparkyd1 for Model Number wm3001hra

*****Need help!! Super challenge******* I have a 5-yr old wm3001hra LG front load washer that is having a balance issue. When it first starts to spin at lower rpm cycles, it sounds terribly out of balance at first making a thump-thump-thump noise as the tub assembly contacts the front panel. It then evens out and spins properly. I have replaced the drum bearings/seal, spider arm and all three shocks with no effect - the drum seems to rotate fine within the tub assembly. The washer is very level on a concrete floor where it has been since day 1. It is very clean and kept in great shape with no apparent signs of hardware failure. There are no errors or out-of balance messages from the control panel. When you look at the tub assembly from the top or rear during the cycles, you can see it lunges forward toward the front panel for the first lower rpm spins before settling out at higher speeds. I need to find out what could possibly be causing this especially with the parts I've replaced. Any help would be greatly appreciated.

1 Answer

Sparky,

There are 2 springs at the top of the drum, make sure that they are in the proper position. If not then this will be the issue.

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