Wayne Dorbert for Model Number WM2301HW When operating through a wash cycle the drum will not agitate back and fourth (going in one direction then back in the other direction) and when it tries it makes a loud clanging noise. But once it gets past the agitating cycle it spins fine. I did take off the rotor assembly and found that the plastic spline seamed to be worn. Any help or advice would be greatly appreciated. thank you
Answer Wayne, The most likely cause for the unit not rotating properly would be a faulty main control board. You would want to change the rotor for the splines being damaged. Read More... Answered by AppliancePartsPros.com | Thursday, September 25, 2014