Lori for Model Number WM2487HWMA Washer runs through cycle completely and normally. At the end of the cycle, the door unlocks and the light turns on, as normal. However, after the allotted time, when the light should shut off, the light does not shut off. The whole washer then can no longer be turned on. Through it all, the light stays on. Unplugging the washer and letting the power drain out, then plugging it back in resets it. Another load can then be run completely and normally. If I get to the washer before the washer trips (so-to-speak), I can run another load normally without having to unplug and plug in the washer. Is this the door lock switch or something else? Thanks
Answer Hello Lori, This is most likely the door switch EBF49827801 failing to unlock. This can be caused by the door switch, (most likely), or the control EBR38163302 failing to send the signal to the door switch to unlock. Read More... Answered by AppliancePartsPros.com | Friday, September 18, 2015