Dale for Model Number samsung RF267ABRS The ice maker had to be replaced shortly after purchase of this fridge several years ago and the replacement has all along been an annoyance. It sporadically, whenever it feels like it, crushes cubes, it clogs up in the chute and then releases an avalanche of ice, etc. I am told Samsung has issued a new style upgrade ice maker. True? Do you sell this upgraded new model? Do you have feedback indicating whether or not it represents an improvement over the old model? Many thanks, Dale
Answer Dale, Yes, the icemaker has been reworked from the original. The part we sell is the most recent revision of the ice maker. Unfortunately, the issues you are experiencing have nothing to do with the actual ice maker. The crush or cube all happens in the ice bucket which is part number DA97-11117A. I would also make sure the ice chute door is sealing well not letting in moist air and making all the ice cubes stick together. Read More... Answered by AppliancePartsPros.com | Wednesday, July 10, 2019