Juliet O. March 03, 2025 for Model Number Rf267abrs Just got me ice maker. Brand new, not used. Just like the old one it's not ejecting ice. Both function properly when test button pushed. Water released to fill it to make cubes. Cubes freeze but when the arm goes to eject them, they are stuck. Why is this happening with the new DA97-05422A Ice Maker?
1 Answer Juliet, This could be an issue with the main control board. The icemaker has a heater on it that heats the ice temporarily and allows it to eject. If the heater is not coming on then this would cause the ice to stay in and it will continue to try to push it out. You will want to try checking on the main control board to make sure that there is 120 vac coming from the control board to the heater on the icemaker. If there is not then the main control board would need to be replaced. Read More...
Brian November 10, 2023 for Model Number RFG297AAWP/XAA My Samsung only makes about a cup of ice a day could this be the ice maker or something else
1 Answer Brian, it would be recommended that the freezer temperature is verified using a thermometer. If the freezer temperature is 0°F, the next step would be identifying if the ice maker fan DA31-00146B is operating properly. If the fan does not push air through properly, it can slow ice production. Read More...
Ed J January 31, 2023 for Model Number RF267ABRS/XAA My icemaker has a nylon gear which drives the ice ejector bar that stripped 3 teeth. This causes the motor to hang up when it hits the stripped area. Is it possible to just buy the gear and not the entire ice maker?
1 Answer Ed J, Unfortunately, the manufacturer does not make the parts for the ice maker available. DA97-05422A Read More...
Matt September 28, 2022 Just replace the ice maker. do I need to use the reset button to start the new unit making ice?
1 Answer Matt, the ice maker will start making ice once it has reached 0°F and performs an empty harvest. Pressing the reset button would help skip it having to reach the initial temperature as it will perform the empty harvest immediately, allowing the filled water to start freezing. Read More...
John April 15, 2020 for Model Number DA97123178 Our ice maker quit working and Samsung replaced it twice while under warranty and it’s bad again. If we hit the reset button it make one batch of cubes and quits. I heard Samsung’s ice maker is junk. Is that true or should we bye a replacement and put it in and what kind of warranty do they have?
1 Answer Hello John, if the ice maker is faulty, the ice maker is part DA97-15217D. As far as answering your question , suggest you contact the manufacturer's customer service. Read More...
Cheryl G. January 08, 2020 for Model Number Samsung rfg237aars/xaa I think my ice maker needs replacing. Do you have the replacement part for this model number?
1 Answer Cheryl, The ice maker assembly for the various different versions of the model number you supplied is DA97-07592A / DA97-07592A Icemaker Asmb. The part is in stock and available at this time. Thanks, Read More...
Ken L January 02, 2020 for Model Number RF4267HARS/XAA Ice Maker # DA97-07365. NO ICE. Test button causes cycle. Water pours out. Temp about +10 degrees. Wait 24 hours. No ice. Apparently not cold enough or temp sensor is bad?? Thanks.
1 Answer Ken, You will want to test at the main control board connector J23 to the CN76 Pin 2 for 7 to 12 VDC. This would be the ice fan circuit and if the voltages are correct then the fan is faulty and will need to replace the ice fan. Read More...
Rich September 02, 2019 for Model Number RFG238AARS Top ice maker quit working. Bottom ice maker and water in door are fine. Bail arm in top bin stays in up position. Is this an ice maker problem or water valve?
1 Answer Hello Rich, Since the bail arm is staying in the raised position, the issue is most likely in the icemaker assembly DA97-07592A. Read More...
Dale July 10, 2019 for Model Number samsung RF267ABRS The ice maker had to be replaced shortly after purchase of this fridge several years ago and the replacement has all along been an annoyance. It sporadically, whenever it feels like it, crushes cubes, it clogs up in the chute and then releases an avalanche of ice, etc. I am told Samsung has issued a new style upgrade ice maker. True? Do you sell this upgraded new model? Do you have feedback indicating whether or not it represents an improvement over the old model? Many thanks, Dale
1 Answer Dale, Yes, the icemaker has been reworked from the original. The part we sell is the most recent revision of the ice maker. Unfortunately, the issues you are experiencing have nothing to do with the actual ice maker. The crush or cube all happens in the ice bucket which is part number DA97-11117A. I would also make sure the ice chute door is sealing well not letting in moist air and making all the ice cubes stick together. Read More...
Don April 30, 2019 for Model Number DA97-08059A Is this ice maker still available.model number DA97-08059A