Phil for Model Number RFG297AARS/XAA Freezer temp is around 30 degrees using accurate thermometer. Display reading is 8 degrees. Freezer setting on display is set for -14 degrees. Setting it for rapid freezing does not help. Is this a thermostat problem or a compressor problem?
Answer Phil, The compressor is running if the temp is 30 degrees but you would want to access the evaporator coil in the freezer to make sure that the evaporator coil is not impacted with ice like it would be a defrost issue or maybe the coils have almost no frost on it at all. If there is very little to no frost then this would be a sealed system issue in which you will need service. Read More... Answered by AppliancePartsPros.com | Tuesday, August 29, 2017