Eric for Model Number Samsung RB215LASH My bottom freezer is not working properly. I noticed the ice was sticking and the food wasn't completely freezing. I cleaned the coils on the back of the fridge and removed the internal panels covering the freezer coils. The coils were iced over. I de-iced the coils and checked the fan for proper operation (works). After two weeks the problem came back. I did notice a 3" long crack on the internal plastic wall where the cooling lines come into the freezer 1/16 thick. Could this be my problem or do you think its a temp sensor issue?
Answer Eric, This issue would most likely be caused by a faulty defrost sensor. You will want to test the sensor and visually check it for being bad. If the sensor is bad or broken then replace. If the sensor checks ok then you will want to do a continuity test on the heater and if ok then replace the main control board. Read More... Answered by AppliancePartsPros.com | Tuesday, July 16, 2013