John for Model Number Samsung RF261beaesr I have 3 problems. 1. In fridge. ice and water buildup under crisper tray. 2. Ice maker not working. 3. Freezer not getting cold. I defrosted the appliance, and things were OK for a few days, but then all 3 problems returned.
Answer John, based on the information provided, this unit has a defrost drain clog. The refrigerator evaporator defrost tray and the freezer defrost tray would need to be accessed and the drain ports cleared using hot tap water. The ice maker in the freezer will not make ice unless the freezer is less than 1°F, and this temperature would not be reached if the defrost drain is causing ice build-up on the evaporator coil in the freezer. Read More... Answered by AppliancePartsPros.com | Monday, January 3, 2022