Customer Questions and Answers for Washer Shift Actuator by Whirlpool

Wesley, Yes you're on track. The actuator WPW10006355 is the more common issue for spin and lid lock issues for this style washer. You'll also want to check and make sure there are no loose wires or connections at the actuator and control board, first. Not only does the actuator control the direction of the agitator and tub, it also has internal sensors that control the motor speed and rpm's and informs the machine control board what the washer is doing. If the inputs from the sensor are incorrect for what the machine control board is looking for, the control "shuts down" and usually displays an error code and unlocks the lid. If there are incorrect inputs the washer can't operate properly and will have several false indications and operations.