Mason April 27, 2025 for Model Number WTW5000DW1 My washer does not advance through wash cycle correctly. auto test ran to completion with no error. But recalibration stop short (less than a minute). But no error code. What could it be? shift actuator?
1 Answer Thank you for your question Mason. If there is not an error code identifed in the error retrieval mode, the failure would be in the main conrol W11116590. If there is an error code identified, it would need to be addressed. Read More...
Mason April 26, 2025 for Model Number wtw5000dw1 My Whirlpool washer is not advancing through the wash cycle. When I try to do a auto test, it stop after the hot and cold valve actuate test right before the shifter moves to agitation position test, all the lights went off. Could it be a failed shifter?
1 Answer Hello Mason, thank you for contacting AppliancePartsPros.com This could be a shifter failure. Diagnostic test mode will need to be run or you may check the resistance of the shifter motor W11481722, which should be about 2k-3.5k ohms. Read More...
Rachel February 10, 2025 for Model Number MVWX500BW0 Wash is ~10yrs old; we have hard water. Last few months we've dealt with washer getting stuck on cycles and not completely spinning out loads. Lid lock seemed to be the issue -- with some jiggling/reopening & closing things would start back up and finish the load w/o problem. Now the washer won't even start. Pushing the button... opening/closing the lid... unplugging the machine... nothing works. Wondering if I should attempt to replace the shift activator or the lid lock assembly first?
1 Answer Rachel, Use the tech sheet packaged with the machine to put it into diagnostics. If you have trouble placing it into diagnostics, check for power on the board on the J7 connector. You can also use a multimeter to check the lid switch assembly at test #8 on page 18 of the tech sheet. Read More...
Charlie Lin October 04, 2024 for Model Number MVWX700XW2 We have two Maytag Bravos X top-load washers (model MVWX700XW2). One of them started to have trouble a few weeks ago. It stuck in sensing mode and won't move forward through the wash cycle. I tried to unplug the power a couple times, but it didn't help. Then I run self-diagnosis a couple times, and then found error codes of F7E5 (shift actuator or its wiring), F7E6 (drive motor or its wiring), and twice F0E0 (not sure whether it means unknown error or it's fine?). I disconnected power and water and turned washer over, and then checked wire connection to shift actuator and drive motor (by unplugging and plugging back in), which seems OK. Since we have another washer of the same model working perfectly fine, I swapped shift actuator first and then drive motor to learn that both actuators and drive motors are working fine. What could be the problem? Wire connection to the control board? or the control board itself? or could it be due to some other problems (if so, like what parts to check)? I guess I could swap the control board, or any other parts to find out.
1 Answer Charlie, The F0 E0 would mean no error codes but the other 2 errors you will need to check to make sure that the parts and wiring are good by using the tech sheet to test the parts. Read More...
Monique July 01, 2024 for Model Number WTW4900BW0 In April, we replaced the WASHER GEAR CASE. It worked somewhat better but is still not working as expected; it is making horrible grinding noises. Any idea what could be the underlying issue?? Thank you
1 Answer Hello Monique, thank you for contacting APP, There may be something stuck between the inner and out tubs that is causing the noise. I would also tilt the unit back and examine the Splutch W10721967 and Shift Actuator WPW10006355 for any damage and replace as necessary, while you are here check the Belt WPW10006384 for any wear or glazing. If all that looks good, take the belt off and spin the Motor W10832724 and tub by hand to see if you can replicate the noise. If you are unable to find any obvious causes of the noise and the unit will complete cycles properly other than the noise issue, it is likely to be the Main Control W10582042. There is a triac on the control that can open and close very quickly, making a loud squealing or grinding noise that sounds like it is coming from the gearcase area. Read More...
Papadoom June 27, 2024 for Model Number WTW5500SQ2 I have an older Whirlpool washer and dryer set that has been very faithful...with a few replacement parts over the years. I am needing to replace the shift actuator on the washer but cant find anything online about recalibrating a model this old. Any help will be appreciated.
1 Answer PapaDoom, based on the model number provided, a shift actuator would not be used. As this model is a direct drive with a timer, it will utilize a clutch assembly 285785 and would not require any calibration. Read More...
Adrian P March 27, 2024 I did the manual test mode. When i put it in the spin or agitate mo de the shifter actuator was not moving but this has been replaced. I checked that yhere is no power coming from the board. Would that be the board? The board itself?
1 Answer Adrian P, Check all the connections, if good, then it would likely be the board. Read More...
Clark November 26, 2023 for Model Number WTW5800BCO My Whirlpool Cabrio washer WTW5800BCO would not go into final spin cycle during most washes. I replaced the Shift Actuator (AP6014711) following the video instructions and washer now works well in all phases BUT it is now VERY VERY noisy. I don't see how the new part would cause this, is there something I might have done in the installation of the new part?
1 Answer Clark, Check the lower belt pulley to make sure it is tight and not hitting the cover. Read More...
David June 25, 2023 for Model Number WTW4950XW0 I ordered an actuator part for my Whirlpool WTW4950XW0, It looked a lot different than the original part since it had black plastic housing and some kind of adapter. Will this work on my model. I did install it a few weeks ago with no luck. Basically, nothing function on my washer. However, I am willing to give it another shot because I did not recalibrate my machine. Also, is there any advice to putting on the newer black-housing part ' Thank you, Dave
1 Answer David, The actuator is the correct one and you only use the adapter if needed. Try the recalibration and if you are still having trouble then run the diagnostics and check for fault codes. Read More...
Mike March 05, 2023 for Model Number ATF6000ES1 Hello i have a question i have a Affinty washer when we wash clothes it keeps stopping at spin cycle what is the part name that i can get ti fix it ??
1 Answer Mike, It is recommended to put the unit into service diagnostic and see if there is an error code. If there is then you would follow the tech sheet showing what to test to determine what part would need to be replaced. Read More...