Boshie for Model Number 110.20022011 I have a Kenmore Washer Model 11020022011. When I start the load to wash I hear a few clicks then the tub spins for a second then stops after that it fills with water..After putting cloths in to wash it does nothing. I hear the motor on but still no wash. And after a while it does everything it suppose to do and when it comes to the Rinse cycle it still won't wash but it drains fine and Spins perfect. So can someone HELP me and tell me what problem that sounds like..?
Answer Boshie, There are two possibilities and they are both in the same area (the bottom of the gearcase). The WPW10006355 shift actuator assembly moves or shifts the gear lever between agitate and spin, it seems to be the weakest link in the system at present. Then there's the splutch assembly W10721967 This is the assembly that actually drives the agitate and spin shaft, it could be damaged or deformed and the agitate cam isn't engaging the gears to make the washer agitate. If you raise the front of the washer, you should find the tech data sheet attached to the inside of the front cabinet. If you retrieve the information and conduct the error/diagnostic codes and perform the automatic or manual function tests, you'll have a better idea of the issue and can target where to start. Read More... Answered by AppliancePartsPros.com | Friday, January 16, 2015