Customer Questions and Answers for Washer Shift Actuator by Whirlpool

George, With that error, there could be some other issues going on with the motor or capacitor or wiring to the control. If you have found your tech sheet it will tell you under that error code what to test to narrow down the problem. If you have not located that tech sheet you can lean the unit back and look inside the cabinet on the front wall upper left corner. Perform the tests associated with the error to find its issue.