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Customer Questions and Answers for Shift Actuator by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM18044142
Manufacturer Part Number: WPW10006355

The Shift Actuator is an OEM replacement part for Whirlpool washing machines. It is an electronic component located inside the transmission that controls the shifting between wash cycles. The shift actuator receives signals from the washer control board to change modes, initiating proper movements to advance the cycle.

Symptoms of a bad shift actuator include:

  • The washer fails to advance through cycles properly
  • Gets stuck in one phase of the wash cycle
  • Makes abnormal noises during operation
  • Does not agitate or spin as expected

Over time, environmental factors and normal wear and tear can cause the shift actuator to malfunction. 

This OEM part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore models.

NOTE: This new version of the part features a redesigned black plastic housing with an adapter wire harness. It replaces the older version that came in red plastic. The new part is guaranteed to fit and function like the original.

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Questions & Answers

For Whirlpool Shift Actuator (Part Number: OEM18044142)

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Answer

Hello Dave, You should enter the diagnostics as per the tech sheet and see what fault codes are present. This will direct you to the circuit causing the issue. The tech sheet is in a plastic pouch adhered to the inside of the front panel. Before entering the diagnostics you should turn the dial 2 to 3 turns counterclockwise to reset the control so it can accept a new command. From this point, follow the tech sheet to the fault codes and write them down as you go. This will prevent the possibility of losing the fault codes and having to run the machine long enough for the machine control to pop the codes again.

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Answered by AppliancePartsPros.com   |   Tuesday, June 4, 2019

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