Ed for Model Number 110.20022011 In Normal Regular setting My washer fills then switches to wash I hear the shift actuator move, it adgitates a few times then stalls. The cycle will complete. It does spin. Entered manual mode and all systems work well. There was a couple of times the gentle adgitation stopped in manual after a minute. Checked all voltages as described in the service manual. All seem ok. The fault indicated an actuator. I have been running it in Heavy duty super and it adgitates fine...The service manual says mother board. Can you help and if i order either of these are they returnable? Also is there a sequence of operation hiarchy chart describing all cycles and their steps? That may help me. Is it possible the knob is out of position? Why does the agitator work on another setting more aggressive setting?
Answer Hello Ed, if any part is installed it is no longer returnable. Going by the symptom and the fault it shows a faulty actuator, the control board will pause power to the drive motor if it does not see the shift actuator in the correct position. The technical data sheet has all testing information. Wash cycle times/operations are variable, based on the control board cycle algorithms. Read More... Answered by AppliancePartsPros.com | Tuesday, December 10, 2019