Answer Hello Tracy. Remove the agitator 22001821 and make sure the splines inside it are good. Also check and make sure the belts on the washer are good. Lean the washer back and support it so it does not fall. Check and make sure the belts 12112425 are not burnt or cracked on the unit. Hope this helps. Read More... Answered by AppliancePartsPros.com | Friday, February 10, 2012