Tom G. for Model Number ROPER Model# RT14DKXBL1 I replaced the thermostat but everything is still freezing up on all the shelves. Also, it seems to be running all the time, too. Could it be the air diffuser is bad and directing all of the freezer cold air into the general area?
Answer Hello Tom, The thermostat WP9790409 is where I would begin on this model. The diffuser on this model is only a port for air to pass through. There is no opening or closing with this style of diffuser. Read More... Answered by AppliancePartsPros.com | Tuesday, August 14, 2012