Sharon for Model Number JES9900BAB Hi my the touch pad to my Jenn air range quit working. I purchased the electronic control from you guys--the part that includes the clock, but after installing it, the problem was not fixed. I still had the same issue--the only keys on the touch pad that work are the numbers 7, 8, and 9 and the timers--no oven controls. So is it possible the part I needed was the control panel AP4369766? Also, does it only come in stainless now--no black?
Answer Hello Sharon. Yes, it sounds like the control panel WPW10206064 is bad and will need to be replaced. WPW10206064 is the stainless panel. Hope this helps. Read More... Answered by AppliancePartsPros.com | Thursday, December 1, 2011