Customer Questions and Answers for Ice Bin (Upper Crusher) by Whirlpool

This upper ice bin holds ice and engages the auger/crusher assembly for dispensing from the freezer. Replacing a cracked or worn bin restores smooth cubed or crushed ice delivery and reduces jams and spills. What it does:

• Holds and feeds ice to the auger/crusher for dispensing through the door
• Aligns and supports the auger drive and crusher components
• Helps maintain proper ice flow and dispensing performance
• Common symptoms: ice won't dispense or crush, bin won't seat/latch, visible cracks or broken tabs, unusual grinding from the bin area

• One upper ice bin

• Disconnect power before servicing; remove the ice bucket from the freezer
• Empty remaining ice and transfer any reusable internal components from the old bin to the new bin as required by your model
• Ensure the auger drive yoke engages and the bin seats fully before restoring power
• Handle carefully; overtightening fasteners can crack the new bin