Customer Questions and Answers for Board, Control by Whirlpool

Hello Mark, You will need to open the dispense area to determine the cause of the issue. There are several things to check such as the micro-switch and the mount for it since the mount can melt from a stuck switch. The assembly will most likely need to be removed and washed since sticky from drinks will get into the switch area when ice is dispensed into the drinks which will splash when the ice drops into the drink. Make sure the board and other electrical components do not get wet. If the switch WP61005520 is sticky, it will need to be replaced.