Matt for Model Number MFI2568AEQ Hello My ice and water dispenser stopped working. All the functions on panel work except for when I try to get ice or water. I put the fridge in service mode and when I request water I get it same for ice but only in service mode. Any help would be great. Thanks!
Answer Hello Matt, since dispenser works ok in service mode the control board is not allowing normal operation. Check the left side fresh food door switch is working correctly, if ok then the control board is in a safety lockout for the dispenser, this can occur if the dispenser was used continuously for over 2 minutes. To reset the control use the tech sheet supplied with the ref and go into the program mode and change the current code to 0000, then repeat and put the original code in as listed on the model /serial tag. Read More... Answered by AppliancePartsPros.com | Friday, February 21, 2020