Customer Questions and Answers for Washer Suspension Spring Bracket by Whirlpool

Hello Jenny,
Unplug the unit from the wall outlet. Remove the lower front access panel and reach up too the door latch assembly. Reach up along the inside of the front and locate the bottom of the door switch/lock unit. Located on the bottom of the door switch/lock unit is a tear-drop shaped tab. Gently pull the tab down about a ¼” or until a click is heard. The door may now be opened.