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Customer Questions and Answers for Dishwasher Touchpad And Control Panel by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM18036993
Manufacturer Part Number: WP8270226

The user interface that controls dishwasher cycles and settings, mounted on the front door. Replace if buttons don't respond, the display is blank or garbled, or cycles won't start properly.

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Questions & Answers

For Whirlpool Dishwasher Touchpad And Control Panel (Part Number: OEM18036993)

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Jeff for Model Number KUDM01TJBS1

My dishwasher wouldn't run so I replaced the control board. It started and ran the first cycle with no problems. The next time we used it, it ran through the wash cycle to the dry cycle and all the lights started flashing. They don't stop unless you turn the breaker off. Turning the breaker off and then back on does not fix the problem. If you leave the breaker off and turn it on say two hours later they stay off until you run the dishwasher again. What is wrong? Is it the control board or console assy? Touch screen? Does the console assy part number include the control board or would both be required? I did not turn the power off when I put in the new control board! Not sure if I got the ribbon cable pushed on all the way! Dishwasher is at a vacation home and I was only there for a few minutes to install part and then left friends and family there. They said issue arose after first wash and I haven't been back to check it out, but wanted to take parts when I go as it is in the Bahamas.

Answer

Hello Jeff,
This is most likely a stuck key on the control panel. This will cause the light for the stuck button/buttons to illuminate. The tech sheet should be behind the kick panel of your unit. If you search this document for the Diagnostic Cycle, it will show you the procedure for checking the unit out. If you had included an e-mail address I could have included a copy. Let us know if further assistance is needed.

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Answered by AppliancePartsPros.com   |   Thursday, August 22, 2013

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