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Customer Questions and Answers for Dishwasher Touchpad And Control Panel by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18036993
Manufacturer Part Number: WP8270226

The user interface that controls dishwasher cycles and settings, mounted on the front door. Replace if buttons don't respond, the display is blank or garbled, or cycles won't start properly.

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Questions & Answers

For Whirlpool Dishwasher Touchpad And Control Panel (Part Number: OEM18036993)

1 Answer

Joe,

The rinse only light flashing would most likely be caused by a faulty console due to a stuck keypad.

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1 Answer

Hello Satish,
You should run a diagnostic cycle to pull any fault codes stored in the control. As per the tech sheet the diagnostic cycle is initiated as follows:
RAPID ADVANCE SERVICE FEATURE AND DIAGNOSTICS CYCLES
Pressing the following option keys in the sequence shown will either start the Diagnostics Cycle or turn on the Rapid Advance feature for stepping through customer selectable cycles:
HI TEMP SCRUB, AIR DRY, HI TEMP SCRUB, AIR DRY
Or
SANI RINSE, AIR DRY, SANI RINSE, AIR DRY
(Note: HI TEMP SCRUB = HI TEMP SCOUR)
(Note: AIR DRY = NO HEAT DRY = ENERGY SAVER DRY)
If the above key sequence is entered after starting a cycle, the Rapid Advance feature is turned on, which allows the operator to manually advance the currently running cycle, interval by interval, by pressing the Pots&Pans/Heavy or Anti-Bacteria/Cookware or Start key.
If the above key sequence is entered with the dishwasher in Standby, the Diagnostics Cycle is started. The Diagnostics Cycle can be rapid-advanced, interval by interval, by pressing the Pots&Pans/Heavy or Anti-Bacteria/Cookware or Start key.
Note: The door must be closed before the Diagnostics cycle will run. Likewise, the door must be closed after each rapid advance selection of the P&P/Heavy, A-Bac/Cookware, or Start key for the control to advance to the next interval of the Diagnostics or currently running cycle.
As a note, if the unit will not go into diagnostics, the control and/or the control panel is considered by the manufacturer to be defective.

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Jeff for Model Number KUDM01TJBS1

My dishwasher wouldn't run so I replaced the control board. It started and ran the first cycle with no problems. The next time we used it, it ran through the wash cycle to the dry cycle and all the lights started flashing. They don't stop unless you turn the breaker off. Turning the breaker off and then back on does not fix the problem. If you leave the breaker off and turn it on say two hours later they stay off until you run the dishwasher again. What is wrong? Is it the control board or console assy? Touch screen? Does the console assy part number include the control board or would both be required? I did not turn the power off when I put in the new control board! Not sure if I got the ribbon cable pushed on all the way! Dishwasher is at a vacation home and I was only there for a few minutes to install part and then left friends and family there. They said issue arose after first wash and I haven't been back to check it out, but wanted to take parts when I go as it is in the Bahamas.

1 Answer

Hello Jeff,
This is most likely a stuck key on the control panel. This will cause the light for the stuck button/buttons to illuminate. The tech sheet should be behind the kick panel of your unit. If you search this document for the Diagnostic Cycle, it will show you the procedure for checking the unit out. If you had included an e-mail address I could have included a copy. Let us know if further assistance is needed.

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Stanley B. for Model Number Kitchenaid KUDM01TJBTO

You show replacement part is available for the Touchpad and Control assembly part no. 8270226. However there seems to be no choice of color. It only shows BLACK? My dishwasher is bisque. White would probably look ok but Black would not. What do you suggest? My dishwasher runs until it gets to rinse and it will not stop rinsing. Last time I tried to use it it stuck on rinse and would not pump the water out. Had to suck it out with a shopvac.

1 Answer

Hello Don. Remove all wires and the drain hose from the sump assembly, then remove the three white push in clips holding the sump in place. Once pins are removed, you will press on the bottom of the sump and push it into the tub assembly. Install new assembly in reverse order and use a little liquid jet dry to lubricate the seal and slide it into place. Hope this helps.

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1 Answer

From left to right, Cycles: Heavy, normal, light Rinse only. Options: Hi- Temp scrub, energy save dry, delay hours. Status: wash, water heating, rinse dry clean. Start button and cancel.

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