Pamela for Model Number KUDS01IJBS0 DW would not close, determined the handle was broken. I removed the broken handle but the dishwasher still worked. It still was a bit wonky so I ordered a new strike. While waiting for the strike, I noticed that the plastic "tubes" that hold the screws for the control panel were all but missing, cracked, etc. which may have explained why the door would not close properly. For some reason i disconnected the ribbon on the back of the control panel and now my dishwasher doesn't work. Is there a trick to reinserting that ribbon thing? I was able to use alternate screws which were longer and the control panel is now completely snug. I am hoping it is not the control board. Could I have improperly reinserted the ribbon thing on the back of the control panel onto the control board. I did order a new control panel but haven't tried it yet.
Answer Hello Pamela, The ribbon cable should firmly slip into the connection point and the small clip on the side should lock it in position. You should verify 120Vac is passing through the door switch to the control before determining a control or panel issue. Since the panel has broken screw receivers, it should be replaced and the original screws put in to ensure proper closure of the door. Also, the unit must be securely mounted to the countertop so it cannot move around in the installation. All four feet have to contact the floor and support the unit so the door strike will be correct for the door switches to both engage electrically. Read More... Answered by AppliancePartsPros.com | Wednesday, September 23, 2015