Customer Questions and Answers for Control Assembly by Whirlpool

Greg, Two things to check for this complaint. first remove the washer front panel(two screws) then start the washer. observe the lid lock assembly in the upper left portion of the opening / lid. The solenoid should activate and raise the lock lever(that's probably the relay click you hear). When the lever raises it should activate the micro switch WP10533003 mounted on the right side of the assembly. Check that the switch is being activated and that the switch has an "open" circuit in the unlocked position, and a "closed" circuit when the lever raises and latches the lid. If all's OK slide the washer out from under the dryer just enough the reach the left rear corner of the top, disconnect the "umbilical cord", check the pins in both connectors remove any corrosion as best possible. Reseat the connectors and make sure the cords are seated and locked together, and operate the washer.