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Customer Questions and Answers for Washer Control Board by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM18019011
Manufacturer Part Number: WP22002989

This is a Whirlpool washer control board. This is the main control board behind the user interface, not to be confused with the motor control board located within the body of the washer. This part controls the main functions of the washer and toggles between different cycles. Certain functions may become unavailable intermittently when the main control board loses function. The washer may also continue to spin, not following the regular timeline of the cycle.Start the repair by pulling the control knob from the front of the washer. Pull the washer out from the wall to access the rear panel. Remove the screws from the back panel, and push back on the control panel while sliding a flat head under the right corner to release the mounting clip. Repeat this on the left side, and the central console should pull free. Release the clips for the wire harness and remove the air hose from the control board. Remove the mounting screws and pull the control board from its protective console. Reverse this process to install the new component.This product is a genuine OEM part sourced directly from the manufacturer. This part is compatible with Whirlpool, Maytag, and JennAir appliances.

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For Whirlpool Washer Control Board (Part Number: OEM18019011)

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Lisa for Model Number MAH 4000 AWW

So far, my Authorized rep has replaced the Control Board, the Wax Motor, and the Spin Enable Switch but the remaining problem is that the machine just will not launch into the high spin cycle needed to wring the water out at the end of the cycle.I know that there is a Q6 triac that has 600 volts and 1 AMP which may be bad but I can't find out where it is - is it on the Control Board which means it has already been replaced?The only things left that I can figure are the Q6 triac, the wax motor spring, or the tub bearings. Please send me information as to the Q6 triac as well as instructions to replace the tub bearings. I have already spent over $400 and want to save my machine as it is now perfect except for this. The motor attempts to move into the high speed spin - I can hear it begin - but it then backs off" (as in giving up) and returns to the low-speed, tumble, spin which of course leaves the clothes wringing wet.Thank you for your help - the Rep is returning tomorrow night. Lisa

Answer

Lisa, What about a loose connection or faulty off balanced switch on the tub ? As for the tub bearings, they'll usually make some type of squeaking or squawking noise, when they start to go bad, so no noises would be a good indication that they're not bad, yet. The easiest way to explain this here, the technician needs to conduct all the 24 VDC checks in and out of the main control board, and check to insure all the internal contacts on all the wire connectors at the board are making proper contact and fit tight on the pin connectors on the board. If you do determine , the tub bearings are the issue, the individual parts are available and replaceable, and we can supply the information and a basic "how to" if you need it. As for the Q6 triac etc. that information is no longer available to us, so we can't be much of an assist there. Thanks and Good Luck

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Answered by AppliancePartsPros.com   |   Tuesday, January 24, 2012

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