Dave L Kl March 31, 2017 for Model Number MAH4000AWQ washer filled & started cycle, run 30sec.& pop everything stopped. Door not locked. opened top and removed wax timer, it smelled burned. plunger pulled all the way back. ohmed open. So because of info on internet I looked at circuit board. resistor R11 was not burned but Z2 was and the trace on bottom was crinkled. What does resistor Z2 affect?
1 Answer Dave, We no longer have a diagram / schematic, but if we remember correctly the Z2 circuit is related to the fill valve. You'll need to check the solenoids and wiring to the fill valve, especially the neutral and grounding wires. With the damaged tracers, especially the lower four tracers, you'll need to replace the control board, and check the wire harness connection pins to make sure they're not loose or dislodged and making contacts on two tracers, Read More...
Anne July 12, 2015 for Model Number MAH4000AWW Washer: during cycle water flows out of the bottom of front door. Also, hot water running when cold cycle is set. If hot cycle is set it won't start, only if I have cold/cold cycle set. Thanks!
1 Answer Anne, The issue with the water flowing from the bottom of the door would most likely be caused by a door boot seal that is bad. As for the hot water not coming in on the selected temperature, this would most likely be caused by a faulty temp switch or control board. We would need to have the serial number of the unit to supply any part numbers. Read More...
Bryan July 01, 2015 for Model Number MAH4000AWW Washer overflowed and water keeps running in thru whole cycle......thoughts on what is bad? Thanks! Bryan
1 Answer Hello Bryan. If you can stop the water from entering the machine by turning off the timer or unplugging the unit, you will need to look for a bad pressure hose or replace the pressure switch. If the only way to shut off the water is at the shut off for the water hoses, you will need to replace the water valve in the unit. Read More...
Bustersmomma May 20, 2015 for Model Number MAH5500AWW MAGTAG NEPTUNE WASHER Tree fell on house and brought down power lines. Surge caused havoc on all my appliances. I push start button in and water runs , but when I let off the button the water doesn't run. Not sure if I need control board 22002989 or maybe 22004046 ?
1 Answer Bustersmomma, The most likely cause for this failure will be in the control board WP22002989. Read More...
Bill January 08, 2015 for Model Number mah4000aww I replaced bad wax motor (purchased from you're company) installed and washer now operates but at end of cycle timer goes to stop position, door lock light does not go out also light that indicates machine is not done is still on. Door stays locked and machine rolls drum back and forth every so often. I start/stop button and door still locked, manually unlock door with cord and found clothes washed properly and water pumped out of drum. Would this be anything other than control board?
1 Answer Bill, You will want to check the control board and make sure that the R11 resistor is not burnt. If the R11 resistor is burnt then replace the control board. Read More...
Rick August 24, 2014 for Model Number Maytag Neptune front load dryer Our dryer was working fine one day and the next day would not power up. Had power to it as I have another dryer plugged into same oulet and works. Where should I start? My guess is the control board. Thanks
1 Answer Hello Rick. The first thing to check is the thermal fuse. If it is good, then check the terminal block for burns. If it is good, then go to the board. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Marco August 15, 2014 for Model Number MAH6700AWW Error code ND. It doesn't drain. The pump is new and it works (tested separately), and if I lower the drain hose the water comes out easy, no blockage. Please help
1 Answer Hello Marco, As per the tech sheet: • Check for restricted drain system. • In cold climates check for frozen drain hose. • Check for 120Vac at the pump when a spin cycle is selected. • Check pump motor winding resistance. Normal resistance is about 14.2 ohms (±7%). • Check that the machine control correctly senses the water level in the washer. See Board Input Test. • Check drain pump. See Board Output Test. • Check the machine control board connections at CN10 (Pin 6) for the pump. Should see 120Vac. • Check tub to pump hose for twist in hose. Considering the description given, it sounds like a poor electrical connection or a board issue. Read More...
Msk June 09, 2014 I have a Maytag Neptune dryer. When I set it on either time dry or sensor dry, it switches to fluff dry, no heat, and when the dryer is off, some of the lights on the panel stay on. Any idea what the problem is?
George B. April 07, 2014 for Model Number magtag MAH4000AWW Is the door lock light supposed to come on at the start of the cycle and stay on until the end of wash cycle?
1 Answer Hello George, It will take the unit several minutes to lock the door but once locked, it should remain locked unless the unit is stopped or the cycle is completed. Read More...
Mike N. January 30, 2014 for Model Number MAH4000AWW Our washer works fine, going through all of the cycles. It just doesn't turn off when it's done. You have to hold down the start/stop button for it to stop, otherwise it stays on forever and the drum turns every couple of minutes. I replaced the motor/circuit board several years with the updated one but it didn't resolve the issue. I'm thinking it's the main board but want to verify before I order one.
1 Answer Hello Mike, This will be one of two issues: the black and grey wires are switched on the machine control board line relay or the contacts in the line relay have welded shut. This line relay is the black box with two wire terminals on it on the far right of the machine control board that is in the control panel. It is just to the left of the power transformer. The black wire should be connected to the terminal marked "COM" and the grey wire should be connected to the "NO" terminal. If they are swapped, this powers the machine without the control having to energize the line relay. If the contacts are stuck, the board WP22002989 will have to be replaced to correct the issue. Read More...