Answer Hello James. Make sure the hose is not clogged. Also, if not, check the drain pump for power. If it has power and does not work, replace the drain pump. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More... Answered by AppliancePartsPros.com | Monday, November 25, 2013