Tove257 for Model Number JES9860ACW Our 11-year-old Jenn-Air downdraft range has developed problems with the touch panel. I cannot set the clock or oven temperature because only the #2 and #3 buttons work. The vent fan and warming buttons work, but others don't. Can there be any cause other than a faulty touch control panel that I can check first? Thanks.
Answer Tove257, You will want to check the ribbon harness between the control panel and control board to make sure that the harness does not have any corrosion on it. If it does then clean the contacts and see if this does not resolve the issue. If it does not resolve then the control panel will most likely be the cause for this issue. Read More... Answered by AppliancePartsPros.com | Friday, December 18, 2015