David From Grafton, Ma for Model Number JES9800AAW 2 Buttons on the left side of the panel (for Oven Light & Vent Fan (downdraft)) have stopped working after an oven clean. I see that the control panel can be replaced (~$300) but it appears to be a decorative front panel only? The actual control board circuitry is behind it (& no longer available for sale). I assume that just replacing a decorative panel would not fix my problem... which is most likely on the circuit board. Do you agree? Serial Number of the Range is 13965387ZM. Do you have any idea how old it would be? Thanks
Answer David, the control panel houses the switch membrane. It is the part that you touch and it then sends that command to the main control, located behind the panel. You can have a defective control panel and it is no longer able to send the commands to the control. Tuen the power off to the stove and remove the ribbon that connects to the control and check for any defects or for a poor connection. Re-attach the ribbon and see if that makes a difference. If you need to replace the control panel, the part number is WP74005748 in the color white. Read More... Answered by AppliancePartsPros.com | Monday, December 16, 2019